Contact Support

These help tools are only available during business hours

Telephone Support

You have the option of calling our customer hotline at 08456 800 473 which is available 10.00 am - 2.:00 pm during weekdays. Notice we are open for e-mail contact to 4 pm.

Phone support is there primarily to assist customers in using the software when online tools have not sufficed.

Making it Easier
Solutions will be provided at a faster pace if you have your agreement number ready when you call and it will be more efficient if you are at your computer.

What can I do outside phone support hours?
Outside office hours, you should refer to our other support options. Instructions can be found for most functions in the software in E-copedia and among our help videos.

Online Presentations

In addition to our support functions, we provide live presentations where we go through the basic use of the application. Feel free to sign up for a presentation today if you are interested.