Why ITAccounting use E-conomic

ITAccounting is an innovative firm of chartered accountants working with businesses to improve performance and profitability.

“As well as providing a first class accounting solution to our customers, it is important for us to add value to our services and go the extra mile to ensure we meet client’s expectations and requirements,” says Keith Ward, Managing Partner of ITAccounting."

“Operating in the cloud has helped us to achieve all of this. We have been working online for over 10 years now - we are true advocates of this way of working!”

Why E-conomic?

“We started using the system in summer 2010 after being introduced to it by another cloud supporter - and we have never looked back!

E-conomic provides a multitude of benefits that have helped improve our business performance and increase our value added propositions. Using the online system is much easier to use than the traditional on-premise solution.

We are able to work in real time with our clients allowing us to look at the same data they are at the same time, wherever we or they are in the world. We are able to work through any queries or problems they have together. Working in this way helps to eliminate any misunderstandings and mistakes.

Using this system has streamlined our processes much more, it makes us much more efficient and it cuts down the time that we spend with our clients therefore freeing up their valuable time and resources to get back to running their successful businesses.”

Did you have any concerns about security?

“No, not at all. After understanding the robust security controls in the cloud, the data safekeeping aspect never really crossed my mind. The safety measures that are in place, such as data encryption to ensure information is protected, the best hardware storage and around the clock data centre management are much more resilient then having all your data stored on a pc.”

Do you use the E-conomic iPhone app?

“No - I use a Blackberry. I will be looking out for the imminent arrival of the Android app - being able to still be in contact with my clients when I am out of the office will be a great advantage.”

Do you receive enough support and information from E-conomic?

“The service is great. It gives me a great deal of confidence knowing that I work with a competent and knowledgeable organisation."

"And the fact that the help desk is open 24/7 is another major benefit as it gives me easy access to help and advice should I need it.”