Paper Mountain Solutions Ltd on E-conomic

Paper Mountain Solutions Limited provides business owners with access to a dedicated team that handles the administration, telephone calls, sales and finance functions of the business allowing the owner to focus on generating income.

“We recognised that SMEs were finding it difficult to maintain the balance of focusing on the job of running their business and carrying out the mandatory financial and administrations aspects of the business,” says Paul Smalley, Managing Director of Paper Mountain Solutions Ltd.

“So that is where we come in - we provide the solution that takes away any financial issues that may be piling up, enabling our clients to spot and develop added value opportunities that can drive their business forward.”

Why did you choose E-conomic?

“Initially we started to use E-conomic for one of our clients. After working with the system and finding it so useful, we thought it made sense that we as an organisation start to use it for ourselves."

"We moved online in October so it is still early days, but so far we have already seen some positive changes to the way we are working. There are so many benefits - it is simple to use, its flexible, its quick and efficient, it enables us to work faster and add value to our customer service. Being able to share data is just fantastic - if a client has found an anomaly in their account, there is no need to keep sending amended spreadsheets back and forth, we are able to sort the problem out there and then. The workflow process is much more streamlined, which cuts the time spent with clients down substantially allowing them to focus on higher value services."

"We have transferred another two clients onto E-conomic, and we have one more jumping on board in the next 4-6 weeks.”

What features do you like best?

“The ability to import and extract data is very quick and straight forward. As we receive reports on a weekly basis, the reporting template is extremely good for just dropping information on to."

"I find that the API feature is the best feature for larger clients, because the data can be exchanged between E-conomic and other systems or programs efficiently so it can save a great deal of time.”

Did you have any concerns about security?

“We were a little apprehensive about moving to the cloud. We did have a few worries about security in terms of where is it, who owns it, what if something happens to the system etc. But once E-conomic explained the cloud and advised us on how safe it really is, all our fears were allayed."

"To be honest, working in the cloud has been a great move for us - I’m glad we have done it.”

Do you receive enough support and information from E-conomic?

“The team at E-conomic are very pleasant and easy to get on with. They know the system inside out and are full of helpful information. The 24/7 support options are a bonus as I can get expert assistance whenever I need to.”